At WhistlerGarden.id, we value and respect your privacy. This policy explains how we collect, use, store, and protect your personal data when you interact with our website.
By accessing or using this site, you agree to the terms outlined in this Privacy Policy.
We may collect and process the following types of personal data from you:
Identity Data: name, email address, phone number, and mailing address.
Transaction Data: booking details, payment information, and purchase history.
Technical Data: IP address, browser type, device information, and on-site activity.
Preference Data: your service interests, event preferences, or booking details.
Communication Data: messages, inquiries, or feedback you send through our contact channels.
We use your personal information to:
Deliver and improve our services and user experience;
Process bookings, payments, and event confirmations;
Send relevant information, promotions, or updates (with your consent);
Analyze website performance and user behavior to enhance our platform;
Fulfill legal and regulatory obligations under Indonesian law.
We process your data based on:
Your Consent, when you voluntarily provide information or subscribe to our communications;
Contractual Obligation, when we need to fulfill a booking or service request;
Legitimate Interests, to maintain site security, improve efficiency, and communicate relevant updates.
We may share your personal data with trusted third parties who assist in our operations, such as:
Payment gateways and reservation systems;
Event or logistics partners involved in your bookings;
Government or legal authorities when required by law.
All third parties are bound by confidentiality and data protection standards aligned with applicable privacy regulations.
We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
While no system is entirely secure, we continuously monitor and strengthen our data protection framework to safeguard your information.
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Once data is no longer needed, it will be securely deleted or anonymized.
You have the right to:
Access the personal data we hold about you;
Request corrections to inaccurate or incomplete information;
Request deletion of your personal data, subject to legal limitations;
Withdraw consent at any time;
Object to processing for direct marketing purposes.
To exercise these rights, please contact us through the channels below.
We use cookies to improve your browsing experience. Cookies help us:
Recognize returning users;
Analyze website performance and visitor interactions;
Display relevant offers or advertising.
You can adjust your browser settings to disable cookies, though some site functions may not work properly.
We may update this Privacy Policy periodically to reflect operational, technical, or legal changes.
Updates will be posted on this page with the revised effective date. We encourage you to review this policy regularly.
If you have questions, requests, or complaints regarding this Privacy Policy, please contact us at:
📍 Address:
Whistler Garden
Jl. HR Rasuna Said (Entertainment District PIK 2),
Salembaran, Kosambi, Tangerang Regency, Banten 15214
📞 Phone:
Weddings: 08 111 522 11
Hotel & Café: 0811 959 1112
Event: 0811 811 87 567
🌐 Website: https://www.whistlergarden.id
We are committed to managing your personal data responsibly, transparently, and securely.
Your trust is the cornerstone of our relationship — protecting your privacy is a core part of our commitment to excellence.
Whistler Garden is more than a venue — it is a masterpiece of Balinese elegance, where classical architecture meets the beauty of nature.
Copyright © 2025 Whistler Garden Indonesia. All rights reserved.
